FAQs


FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

We quoted based on your products’ code and qty. We can offer different discount depending on qty.

I am not sure of the required product type, how to get quotation?

Please tell us the details of your project, such as: Measuring parameter, Measuring range, temperature, pressure, etc. If need relay control output, 4-20mA or Modbus RS485 output? We will choose suitable product type as per your project details and make quotation for you.

How long is your delivery time?

Most of our products are in stock. Generally, we can delivery to you within 2-3 working days. The big order’s delivery time will be determined according to the type and quantity of products ordered.

What’s your term of payment?

We accept T/T, Paypal, Western Union, Alipay, credit card, wechat and other suitable payment.

Can you offer OEM or design services?

We design and manufacture products by ourselves. We can supply OEM service according to request, for example, LOGO print, packing, etc..

How can I get some samples?

Welcome to contact us by E-mail: info@watequipment.com,  or,  judy@watequipment.com

Is there any quality guarantee?

Our quality guarantee is one year (excluding consumables such as electrodes).

How about your after-sale service?

During product installation, commissioning and working, we are responsible for providing technical support and services.

WANT TO WORK WITH US?


CONTACT US